We want you to be completely satisfied with our products.
Once you have received your products, inspect them carefully and let us know right away after delivery if something has been damaged in transit.We will refund or replace anything that arrives damaged.
All returns or exchanges must be done within 30 days of receiving your items. We will ship a free of charge return label with all eligible orders. All items marked as "Final Sale" are not eligible for returns or exchanges.
To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. Save your proof of purchase in order to claim the product.
Contact our customer service team ASAP at sales@lapinhouseusa.com to learn how to return or exchange a product.
If you would like to return a gift, please contact our customer service at sales@lapinhouseusa.com so your return can be processed appropriately.
Please do not send the item back to us before you talk to customer support.
Let us know what is going on and we will be happy to help you through the process. Please note, all items that are Final Sale will not be eligible for refund or exchange.
All items that are Final Sale marked in the description of the item.
